The intake process is one of the most critical operations in your law firm. Outside of your online presence, this is the first interaction a prospect will have with your firm.
This one phone call determines their decision to move further down the path to retention with you — or hang up and call another firm.
This free guide covers:
- Tips for getting prospects to show up for the consultation
- The questions that will help you quickly qualify leads on the phone
- Strategies for selling yourself over your services to sign the retainer
- How to discuss fees and payment without scaring off potential clients
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